Frequently Asked Questions (FAQs)

Q: Is Cash on Delivery Available? A: Yes, we offer Cash on Delivery (COD) with 70% payable on delivery and 30% as an advance payment. Please note that for customized orders, we cannot offer full COD.

Q: What is the Delivery Time? A: Our standard delivery time is 6-7 days from the date of order placement.

Q: Is Shipping Free? A: Yes, shipping is free for orders above ₹500.

Q: Do You Provide Refunds or Returns? A: We do not provide refunds or returns. However, if you encounter any issues with your product, please contact us via WhatsApp at 8303282992. We will assess the situation, and if the reason is genuine, we will resend the product to your doorstep at no extra cost. You are not required to return the original product.

Q: How Long Does It Take to Receive a Tracking Number? A: After placing your order, you will receive a tracking number within 2 days.

Q: Is Partial COD During Checkout Safe and Secure? A: Yes, partial COD during checkout is safe and secure. We use Shopify's secure payment options, including UPI, debit cards, and credit cards, to ensure a safe transaction process.

Q: How Can I Cancel My Order? A: We do not provide a cancellation option for customized products. However, if you need assistance or have any questions, please call us at 8303282992.